Wednesday, 27 August 2025
*Original Content was created in November 2024
Description
Attend and earn 1 CPD hour
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
Learning Objectives:
- Apply effective fact-finding, communication, and technology tools to improve client management and practice efficiency
- Strengthen professional resilience and decision-making to better navigate complex challenges in immigration practice
Professional Practice – Staying Sharp: Fact-Finding, Navigating Challenges, and Keeping Up with the Law
- Effective Client Management: Gain practical strategies for supporting clients under stress, including those with cognitive or mental health challenges, approaching cross-cultural conversations, and handling information overload or insufficient instructions
- Effective Practice Tools: Explore methods for clear fact-gathering, leveraging technology like shared portals to streamline communication, and managing time-sensitive tasks efficiently—both in and out of meetings
- Building Professional Capacity and Resilience: Learn how to present cases thoughtfully, avoiding the “churn” of rushed decision-making under pressure, and building collegial relationships for fresh perspectives and critical insights
Presented by Deborah Pollard-Manning, Barrister, Landmark Chambers
Chair
Arunima Dhingra, CEO and Principal, Aims Global & Global Talent, Chairperson NZAMI, Senior Licensed Immigration Adviser
Presenters
Arunima Dhingra, CEO and Principal, Aims Global & Global TalentThe Founder & CEO at Aims Global, Arunima Dhingra, is a long-timer in NZ's immigration industry. She has been providing immigration advice and support to businesses and migrants for over 15 years. In 2017 she won NZAMI’s prestigious Immigration Adviser/Lawyer of the Year Award as well as the Community Outreach Award. Arunima is now serving as a Board Director for NZAMI - NZ’s largest association of immigration advisers and lawyers. She has witnessed governments come and go, and policy changes - both good and bad. She has also been a very active voice in lobbying for changes when policies were estranged from practicalities of real life. Her wealth of experience and vast knowledge as an immigration industry leader means her input is often sought on all aspects of immigration policy development, including submissions on pilot schemes. Arunima says there isn't a boring day at work because the immigration landscape in New Zealand cannot stand still. That's how you clock in so many years and still remain so vested!
Deborah Manning, Barrister, Landmark Chambers
Deborah Manning is a barrister at Landmark Chambers and a Law Honours graduate of the University of Auckland (BA/LLB Hons). Since her admission to the Bar in 1999, she has specialised in refugee and immigration law, with particular interest in how these areas intersect with related fields. She is a Senior Lecturer at AUT Law School, teaching in immigration, refugee law, and professional practice. Deborah holds a Postgraduate Certificate in Professional Supervision (PGCertPro) and has served for many years on the TLANZ Immigration and Refugee Committee. She currently chairs the Immigration Reference Group, a key stakeholder forum working with MBIE. She is also the founder of The Good Practice Company, a consultancy focused on supervision, professional practice, and systems-level wellbeing in high-pressure legal environments and is a certified AI Ethicist through University of Oxford – Saïd Business School (March 2026)
