Key to communicating in your team, and with different stakeholders in the workplace, is to understand how to change your communication style to get your message across in a clear and concise manner. You’ll learn valuable tools to allow you to effectively communicate with different communication styles at any time.
Description
Attend and earn 1 CPD hour
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
*Original Content was created in August 2022
Chair
Tanya Burns, Practice Manager, Nicholas O’Donohue & Co
Building Skills and Tools to Effectively Deal with Different Communication Styles
- Understanding your own preferred communication style
- Being aware of different communication styles and how to work best with them
- How to effectively get your ideas and thoughts across
- Keys to communicating within your team and other stakeholders
- Developing open and effective communication with all stakeholders
- Managing difficult clients and self-represented parties
Presented by Lara Wentworth, Principal, Lara Wentworth Wellness and Performance Coach
Learning Objectives:
- Understand how to better communicate with your team and with external stakeholders in your workplace
- Learn how to effectively communicate with different communication styles at any time
Presenters
Tanya Burns, Practice Manager, Nicholas O'Donohue & Co.
Tanya has over 25 years’ experience in legal business management and has worked in law firms since 1977. Tanya takes a holistic approach to management with a keen focus on achieving best outcomes for our people and our clients. She completed her Masters of Administration (Distinction) at RMIT in 2014. Tanya is a member of ALPMA (Australasian Legal Practice Management Association) and sits on the Victorian Branch Committee (Treasurer) and the Governance Committee. She is a co-convener of the Small Firms Management Group and enjoys contributing to the peak organisation for Legal Practice Management. Tanya is a keen traveller (pre-Covid) and enjoys spending time with good friends and her dog. She also loves watching her AFL team win (and lose) at the MCG.
Lara Wentworth, Wellness and Performance Coach
Lara is a certified coach with the International Coaching Federation (ICF) PCC level. She’s a professional performance, leadership and mental fitness coach and former law partner. She is passionate about helping lawyers and legal teams to develop their leadership and build their resilience and wellbeing so they can become high performers and meet the challenges and pressure of work and life to achieve their potential. Lara is a co-founder and director of a global coaching firm called Coaching Advocates. Coaching Advocates is a team of experienced lawyers turned professional coaches dedicated to helping individuals and organizations excel both professionally and personally. Through our coaching, consulting, facilitation, and training services, we help law firms unlock the potential in their people and help lawyers achieve success on their own terms.
This seminar is part of a series
Legal Executive and Support Staff Lunchtime Series 2022
The key to any successful organisation is their legal executive and support staff. Building on the success of our last series, gain valuable and practical insights to develop excellence and resilience in your career. Examine key time management techniques & valuable Microsoft skills. Learn to deal with different communication styles and how to build and maintain a healthy level of confidence and self-esteem in the workforce.
Description
Attend and earn 4 CPD hours
*This seminar series is also suitable for Junior Lawyers
View series listing
