Legal Support Staff Training

Tailored especially for legal support staff and executive assistants, this annual series will provide you with invaluable insights and best practice guidance to thrive in your day-to-day. Learn how to reduce and prevent stress and recognise the difference between stress and burnout. Receive important tips on effective business writing and communication. Understand the ethical dilemmas that you may encounter in a busy practice including how to tactfully approach them. Master personal productivity and learn how to harness technology and automation.

Description

Attend the full series and earn 5 CPD hours

If you register for the full series as a live online product after the date of an individual session, you will be sent the recording for the sessions that have passed. Alternatively, you can register for individual sessions by following the links below.

How Not to Burn the Candle at Both Ends: Managing Stress and Burnout in the Workplace

Tuesday, 4 June 2024
2.00pm to 3.00pm How Not to Burn the Candle at Both Ends: Managing Stress and Burnout in the Workplace

 

  • What's the difference between stress and burnout?
  • How do we identify symptoms in ourselves and others? 
  • What are psychosocial risks and how do we prevent them at work?
  • Emotional vs behavioural contagion: picking up on other people's stress
  • Practical ways to manage, reduce and prevent stress and burnout 

Presented by Kim Ambor, Psychologist, Facilitator, Executive Coach, CareerPower

Description

Attend and earn 1 CPD hour

*This is an interactive webinar requiring audio and camera access

Learning Outcomes:
  • Understand the difference between stress and burnout
  • Learn about practical ways to manage, reduce and prevent stress and burnout

Presenters

Kim Ambor, Psychologist, Facilitator, Executive Coach, CareerPower
Kim Ambor is a highly experienced and registered Organisational Psychologist and Mental Health Counsellor with more than 20 years’ experience consulting to and working within large public and private organisations. Kim’s expertise lies in Facilitation, Counselling, Executive Coaching, Talent Management and Outplacement. Kim has worked in in-house roles which included Talent Management, Capability, HR and Training, as well as spending a decade in management consulting. Kim is an experienced and dynamic facilitator and has designed and delivered hundreds of training programs for a multitude of clients and across various countries.

 

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Effective Business Writing: What Support Staff Need to Know

Tuesday, 11 June 2024
2.00pm to 3.00pm Effective Business Writing: What Support Staff Need to Know

 

Good writing is clear thinking made visible.” – William Wheeler, journalist and author 

In this one-hour session you will cover the fundamental techniques of effective business writing and how using these techniques can improve the way you write and communicate with our key stakeholders.

  • What is effective business writing and why do we need to write this way?
  • Elements of effective business writing: audience, purpose, structure, language and design
  • Creating the right impression: reviewing our work for correct punctuation, spelling, grammar and house style

Presented by Suellen Thompson, Senior Manager, Knowledge Content & Projects, Herbert Smith Freehills

Description

Attend and earn 1 CPD hour

Learning Outcomes:
  • Gain practical tips to improve the way you write and communicate
  • Learn about the elements of effective business writing

Presenters

Suellen Thompson, Senior Manager, Knowledge Content & Projects, Herbert Smith Freehills
Suellen Thompson is Senior Manager, Knowledge Content & Projects at Herbert Smith Freehills. She is a qualified lawyer with a Masters in English Language and over 20 years' experience training and coaching lawyers and professionals in clear communication techniques. During her career she has held senior knowledge management and learning and development roles in law firms in Australia and Asia, and served as a non-executive Director on not-for-profit Boards. She focuses on building written and verbal communication capabilities of lawyers and professionals to develop their confidence and presence, and enhance their leadership style.

 

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Enhancing Personal Productivity for Legal Support Staff

Tuesday, 25 June 2024
2.00pm to 3.00pm Enhancing Personal Productivity for Legal Support Staff

 

  • Understand personal prioritisation: learn how to prioritise all your activities and why only 80% of your time should be spent doing important and urgent activities
  • Time boxing:
    • How to effectively manage emails
    • Create space in your day for the most important activities
    • Limit the time spent on distractions
  • Reminder flags: learn a step-by-step method to set up reminder flags that actually work
  • Monthly matter milestones: learn about the importance of a monthly matter milestone list to give you visibility of deadlines in plenty of time to get the work done and how to avoid common mistakes
  • Daily book: learn simple techniques to identify and prioritise your work in a few minutes every day

Presented by Therese Linton, Founder and Principal Consultant, The BASALT Group

Description

Attend and earn 1 CPD hour

Learning Outcomes:
  • Reflect on personal prioritisation and how to prioritise your tasks
  • Learn usefult tips to improve your personal productivity

Presenters

Therese Linton, Founder and Principal Consultant, The BASALT Group
Therese Linton is a global leader in legal project management and legal process improvement. Over the last decade she’s worked with thousands of lawyers to introduce innovative ways of working that delights clients, reduces stress, improves work-life balance and leads to better legal outcomes. Check out www.basaltgroup.global. Being one of the founders of the field of Legal Project Management and literally wrote the book in 2014, Therese has the practical experience and academic credentials to support you to adopt new ways of working. As part of the work Therese does training and coaching lawyers in Legal Project Management, she discovered that most lawyers have not been introduced to personal productivity concepts that many other professionals take for granted. So, she gathered her selection of the ’best of the best’ personal productivity tools and now the Personality Productivity Skills session is one of the most popular that she delivers. Her latest coaching program The POSITIVE Lawyer is now under development. Find out more about the groundbreaking POSITIVE Lawyer Online learning and coaching program by booking in a FREE initial coaching session with Therese. Therese is uniquely positioned with extensive academic credentials and a project delivery career spanning more than 3 decades. She was a Lecturer for Sydney University’s prestigious Master of Project Management for 7 years and also lectured in Legal Project Management for the College of Law for 3 years. She has written three books – Project Management Essentials, Cengage 2014, Legal Project Management, LexisNexis 2014., and the new Amazon best seller The POSITIVE Lawyer Mindset https://www.amazon.com/POSITIVE-Lawyer%C2%AE-MINDSET-Inspiring-transform/dp/B0B2TW64HT.

 

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Getting the Most Out of Systems and Technology

Tuesday, 2 July 2024
2.00pm to 3.00pm Getting the Most Out of Systems and Technology


Learn how to make administration tasks easier and enhance the delivery of legal services through technology and automation.

Presented by Lisa Barca, Partner, Turner Freeman Lawyers; Accredited Specialist Wills & Estates Law

Description

Attend and earn 1 CPD hour

Learning outcomes:
  • Understand how technology and automation can improve delivery of administrative tasks

Presenters

Lisa Barca, Partner, Turner Freeman Lawyers
Lisa Barca is a Partner and Accredited Specialist within Turner Freeman’s Wills and Estates Team. Lisa practises in the areas of estate planning, deceased estates, deceased’s disputes and elder abuse. She focuses on servicing the needs of individuals, families, privately owned business entities and private investment structures. Lisa’s interest in enhancing the delivery of legal services in the succession space through technology and automation, sees her attending both national and international events relating to the interplay of technology and the law, such as Cultivate and LawFest. Lisa has redeveloped her teams’ processes, by creating better precedents and systems, utilising legal software, increasing the engagement of offshore teams, turning her paper reliant practise into a paperless one, and consistently training staff to overcome inertia to change. Lisa hosts in-house Hackathons and is dedicated to the delivery of high quality legal services.

 

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Ethical Dilemmas Support Staff Face in a Busy Law Practice

Tuesday, 16 July 2024
Description

Attend and earn 1 CPD hour

2.00pm to 3.00pm Ethical Dilemmas Support Staff Face in a Busy Law Practice

 

  • Managing conflicts of interest  
  • Managing “unethical” or difficult clients 
  • Taking on too much: when you need to step back 
  • How to identify an ethical issue

Presented by Ines Kallweit, Principal Solicitor & Notary Public, KHQ Lawyers: Accredited Specialist (LIV)-Wills & Estates  

Learning Outcomes:
  • Understand what are ethical issues
  • Learn useful tips to manage conflict and difficult clients

Presenters

Ines Kallweit, Principal & Notary Public, KHQ Lawyers
Ines Kallweit leads the Wills & Estates team at KHQ Lawyers. She is an Accredited Specialist in Wills & Estates (with the Law Institute of Victoria) and Notary Public. She is also a member of the Society of Trust and Estates Practitioners. Ines advises clients in all areas of estate planning, estate administration and estate litigation. Ines’ practice ranges from estate planning, the preparation of Wills and powers of attorney to complex estate administration and estate litigation. Her broad knowledge in this area and solutions-focused approach allows her to assist clients with the preparation of comprehensive estate plans and the administration of complex estates. Her estate litigation work involves both defending estates and representing individuals in resolution of disputes involving Wills, property, estate and guardianship matters. Ines’ expertise includes succession planning and asset structuring, advice in relation to and preparation of powers of attorney, appointment of medical treatment decision makers and advanced care directives. She also looks after applications for grants of probate and letters of administration, guardianship & administration matters (including VCAT appearances), will and trust disputes, family provision claims (seeking further provision from deceased estates) and resealing international & interstate grants of probate. Her expertise also includes charitable gifts & cy-prés applications, and complex estate administration (including as court appointed administrator). Ines also has a keen interest in promoting legal education. She has a Master of Teaching and is a former adjunct lecturer at the College of Law. She speaks for various professional development providers including the Law Institute of Victoria, Leo Cussen Institute and Television Education Network. Ines is a native German speaker. Ines is widely regarded as one of the country’s leading practitioners in this area of law, and has been recognised as a preeminent Wills & Estates Litigation Lawyer for Victoria in Doyles Guide for seven consecutive years (2015-2022).

 

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Legal Support Staff Training

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All Sessions
Tuesday, 04 June 2024,
Tuesday, 11 June 2024,
Tuesday, 25 June 2024,
Tuesday, 02 July 2024,
Tuesday, 16 July 2024
CPD Hours 5
$505.00
$505.00
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