Insights NZ

Q&A with Jill Goldson: Why family separation must be understood as a public health issue in schools

Written by Jill Goldson | May 25, 2026 5:10:13 AM
Jill Goldson, Director and Consultant at The Family Matters Centre, shares her expert insights ahead of her upcoming program, Law and Practice for School Guidance Counsellors on Friday, 26 June 2026. With over 35 years of experience in complex family disputes, Jill explores why family separation, particularly high conflict cases, should be understood as a public health issue and what school professionals can do to better support affected children.

Why should family separation be understood as a public health issue, particularly in the school context?

Because children in unresolved high conflict separation are frequently struggling in ways that will create preoccupation and impact on academic and friendship achievements.

What are the key signs that a child may be struggling with complex family transition or high conflict separation?

A child struggling with complex and high conflict transitions will often present with anxiety,depression ,acting out and disruptive behaviour and school absenteeism.


Why is adversarial parental conflict so damaging for children’s wellbeing and development?

Fundamentally because children need a secure attachment and this typically is found in the context of the primary caregivers. When there is conflict in this context,children will often get caught in a loyalty bind. A loyalty bind with no resolution is a very dysfunctional space for a child and creates a plethora of distress and anxiety and is often kept very private by the child.

How does the family justice system currently respond to high conflict separation, and where are its limitations?

When parents go into court, the issues raised are fundamentally about the wellbeing of the child - in essence the child needs to be safe and needs contact with both parents. Sadly, the family court processes can heighten the polarisation and further inadvertently burden the child with added layers of professionals, such as lawyer for child and psychologists reports. In cases of domestic violence and abuse, mental health issues and addiction, obviously we need the court. However, it is also proven that children do better with work which focuses on the family and seeks a child inclusive mediation resolution from that context.

What is child inclusive mediation, and how does it support better outcomes for children and families?

Child inclusive mediation is essentially a process where children are part of the mediation process in terms of participation. They have a minimal number of interviews – usually one – to ascertain their “lived experience’ as opposed to their “views”. This information is sensitively passed onto the parents in a ‘feedback’ session (with the childrens’ permission). The dispute resolution therefore remains in the family, and the children are able to maintain a sense of loyalty to their family whilst being part of the problem-solving process.

From an education perspective, why is it important for school professionals to understand non-court pathways available to families?

Because teachers are in a unique position of interface with students. They are often the first to pick up signs of distress and it would help both teachers and students if they had referral pathways for families who are struggling and at a loss of what to do or where to go. Often this will firstly manifest by child distress at school.

What role can school guidance counsellors play in supporting children navigating family separation?

The best support that school guidance counsellors can give is to support the children impacted by understanding their distress, by normalising the issue of separation and by letting the children know that they are passing on information about dispute resolution to the parents. It is imperative that counsellors do not take sides or talk to one or both parents about the conflict. Also, counsellors need to understand that both parents need to agree to their shared child having counselling at school.

How can counsellors work with families while maintaining neutrality and prioritising the child’s wellbeing?

As above: and explaining to families and children that whilst you can help children with distress and associated symptoms, it is fundamental to recognise that the problem will lie in parental conflict at separation and it is this out of court dispute resolution intervention which needs to be a priority.

What practical strategies can schools adopt to better support students affected by separation and family conflict?

Some schools I once worked with had a pilot of groupwork for affected children which worked very effectively, but as always, it was a question of resources and time. There is no reason for the topic of family - and family separation – to be excluded in school social studies curriculum.

Looking more broadly, what changes would you like to see in how systems respond to children experiencing family breakdown?

I would like to see systems generally understanding – as opposed to stigmatising – family breakdown and passing on that ‘non catastrophising’ element to children. There needs to be far more awareness of the crisis of separation in the community and the impact on children,as well as the dispute resolution schemes which are available to all families.

 

Jill explores these issues further in the program Law and Practice for School Guidance Counsellors. on Friday, 26 June 2026

In this session you will focus on the following critical areas:

A substantial minority of school aged children are representing a public health issue in the face of impossible family transitions. What are the signs and significance of this in today's schools, and what steps can be taken?

  • One in four children caught up in complex family separation go on to develop a formal mental health condition. It is arguable that the statistic is far higher.
  • Why adversarial parental conflict at separation is so dangerous for children and how the family justice system currently manages this.
  • Including children in out of court mediation (child inclusive mediation) and how this supports attachment and mental health.
  • Case studies to demonstrate this argument for child inclusion and the significance for education professionals in understanding what is available for families outside the court setting.

 

Jill Goldson, Director & Consultant, The Family Matters Centre

Jill Goldson is Director of The Family Matters Centre in Auckland. She is a renowned and multiply awarded therapeutic mediator with specialist skills in complex family disputes which frequently constellate around parent child contact problems. Jill has over thirty five years of working with families, in UK and Australasia, and has extensive qualifications and awards. For a decade she was a senior lecturer and curriculum designer for undergraduate programmes in in tertiary studies in counselling and social work. She has published academically (publications available on request) and has recently published a book in 2025 Child Inclusion in Parenting Dispute Media on: The Key to Keeping Family Separation Out of Court which is being received well and which is also now translated into Spanish and Ukranian. A consultant to the NZ Ministry of Justice on family justice reform in 2019, her work on child inclusive practice, and attendant lobbying expedited an amendment to NZ family law (2022 The Family Court Supporting Children in Court Act) which heralded a change in out of court processes. Jill was contracted to author and deliver an on line training for all NZ family mediators in 2024 on the topic of child inclusion. Her multiple awards include a Churchill Fellowship, and she is regularly invited to give papers interntionally and at home, and gives media interviews whilst continuing to train colleagues and run courses for parents and families. She keeps up her clinical practice and receives frequent referrals on complex cases from legal professionals.